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Shipping Terms

Preorder Fulfilment & Delivery

We are currently running a limited-time preorder campaign for our 250 capsule collection.

  • Your item is made to order, meaning it will be delivered after the campaign ends.

  • Estimated delivery for the first production batch is October 2025.

  • You will receive a shipping confirmation with tracking as soon as your order is fulfilled.

We ship worldwide from our UK-based warehouse partner, and offer special shipping terms for Norwegian customers.


Shipping Costs by Region

United Kingdom

  • Flat rate: £4.95

  • Delivery time: 2–5 business days after fulfilment

Norway

  • Flat rate: £14.95

  • We cover all VAT, customs duties and import fees. You pay only what’s shown at checkout.

European Union (incl. Nordics)

  • Flat rate: £14.95

  • Local VAT and customs duties may be charged by your country upon delivery

United States & Rest of World

  • Flat rate: £18

  • Orders may be subject to local taxes or import duties on arrival


Taxes & Duties

  • UK & Norway: All taxes and duties are included in your purchase price. No additional charges.

  • All other countries: Prices exclude local taxes. VAT and customs duties may be collected by your country upon delivery.


Order Confirmation & Tracking

Once you place your order, you’ll receive an order confirmation via email.

When your order ships (October onwards), we’ll email you tracking information from our fulfilment partner so you can follow your package’s journey.


Returns

We hope you love your AWAN pieces. But if something isn’t right, you can return your order within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.

To request a return, please contact us at support@aswearenow.co and we’ll guide you through the process. Return shipping costs are the responsibility of the customer (unless the item is faulty). Refunds will be processed once the return has been received and inspected.


Questions?

If you have questions about your shipment or preorder status, please contact us at support@aswearenow.co