Shipping Terms – AWAN (As We Are Now)

Order & Preorder Fulfilment & Delivery

We ship worldwide from our UK-based warehouse partner, except for Norwegian orders, which are shipped from Oslo.

Shipping Costs by Region

United Kingdom
Flat rate: £4.95 (free for orders of £200 and up)
Delivery time: 2–5 business days after fulfilment

Norway
Flat rate: 99 NOK
We cover all VAT, customs duties and import fees - you pay only what’s shown at checkout.

European Union (incl. Nordics)
Flat rate: £14.95
Local VAT and customs duties may be charged by your country upon delivery.

United States & Rest of World
Flat rate: £18
Orders may be subject to local taxes or import duties upon arrival.

Taxes & Duties

United Kingdom
All VAT is included in your purchase price.
No additional charges on delivery.

Norway
All VAT is included in your purchase price.
No additional charges on delivery.

European Union, United States & Rest of World
Prices are displayed inclusive of VAT where applicable.
However, as all orders are shipped from the UK, your local customs authority may apply import VAT, duties, or handling fees upon delivery.

Order Confirmation & Tracking

Once you place your order, you’ll receive an order confirmation via email.

When your order ships, we’ll email you tracking information from our fulfilment partner so you can follow your package’s journey.

Returns

We hope you love your AWAN pieces. If something isn’t right, you can return your order within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.

To request a return, contact us at support@aswearenow.co and we’ll guide you through the process. Return shipping costs are the responsibility of the customer (unless the item is faulty). Refunds will be processed once the return has been received and inspected.

Questions?

If you have any questions about your shipment or preorder status, please contact us at support@aswearenow.co